Archive for the ‘Website Visibility’ Category

Barriers and Facilitators to a Successful Site

Monday, January 26th, 2009

In our last post, we showed a funnel to represent the transformation of potential visitors into potential clients.  Here are some things that can hurt or help you gain potential clients.

Barriers to a Successful Site

(Things that Constrict the Funnel)

Facilitators to a Successful Site

(Things that Widen the Funnel)

Why?

No Call to Action

A Defined and Visible Call To Action

Without a Call to Action, people will visit but they will not do anything.

To much Sales Talk

  • A Striking Headline Backed up with excellent Informational Content
  • Articles/White Papers
  • Blogs
  • Surveys

Most people immediately bounce from a site when they see too much sales talk.  They usually come to a site looking for information.  Create a headline that grabs their attention and speaks to them and follow it up with substantive content.

No Visibility

  • Link Campaigns
  • Pay per click advertising
  • E-Mail Marketing
  • Blogs
  • High Listing in Search Engines
  • Business Cards/ Stationary/ Envelopes/ Proposals/ Word of Mouth

If people do not know about your site, they cannot find it.  Many of the techniques used to create visibility can also be used to generate a sense that you are sharing information and that therefore, your website is valuable.

Poor Site Organization

Site Clearly organized according to Your Client’s Needs.

Don’t make people look around to find something simple, there are plenty of other fish in your pond.


Things that enhance your customer relationships such as :

  • Dealer Login
  • Current Properties for Sale
  • Options to view and select customizations on a house or job
  • Ability to report complaints
  • Ability to make specific business requests

You are efficiently conducting business 24/7


Our next post this week will cover whether content or visibility is more important.

How to Define a Site that Works

Wednesday, January 21st, 2009

Of course a site’s links have to work and the forms have to submit properly. But what really defines whether a site works is whether people visiting your site take the actions that you want them to take.

Picture of a funnel to demonstrate how potential clients become clients As shown in the image to the right,

  1. There are a lot of people in the marketplace.
  2. A few of those people will visit your site and give you a chance to begin a conversation with them.
  3. A number of those will go somewhere else within 10 seconds of reaching site.  (These are your “bounces.”)
  4. Some of the remaing people  will actually take some sort of action that you want: call you for more information, request a proposal, buy a product etc.

Our goal at “A Site That Works” is to maximize the funnel.

In our post next week we will tell you some of the things that shrink or expand the funnel.